Our vision and values
Doctoroo strives to deliver best practice models of patient care. We measure our success through better patient outcomes, improved patient experience, open collaboration with our stakeholders, and more efficient use of the healthcare system’s limited resources.
Our Values
Patient focus
We engage with patients, their carers and the broader community to ensure we are delivering the best possible outcomes for our patients.
Respect and collaboration
We work as a team, openly collaborating to share best practice. We respect the role each team member plays in delivering a world class patient experience.
Commitment to excellence
We deliver what we promise. We go beyond the predictable to ensure our patients experience extraordinary care.
Innovation
We constantly adapt our approach to meet the unique needs of each patient, striving continually to improve our service.
Our providers are members of:
Our Standards
Quality
Our services are delivered to specific, world-class standards.
Safety
Ensuring that all individuals are protected at all times
Governance
Led by experienced and skilled management, operating within a transparent and value-based culture of continuous improvement
Compliance
Complying with all major certifications and oversights