Safeguards for your peace of mind
Trust is at the core of what we do. Here's how we ensure we earn your confidence in our Providers.
Insurance Cover
In the event of any occurrence, we ensure each of our Providers has current, valid and appropriate insurances in place. This may include Public Liability, Professional Indemnity and others where required.
Worker Screening
Each Provider undergoes a strict on-boarding process, that includes checking they have met set criteria in order to pass our quality standards.
Professional Memberships
As part of the strict on-boarding process that each Provider undergoes, we check their registration and accreditation in Australia with the relevant professional bodies in each respective profession.
Police & Criminal Check
As part of the strict on-boarding process that each Provider undergoes, a valid and current Policy Check must be provided.
Working with Children Check
As part of the strict on-boarding process that each Provider undergoes, a valid and current Working with Children Check must be provided - which we internally verify.
100 Point ID Check
Each Provider undergoes a strict on-boarding process, that includes confirming their identity via the 100 Point ID check using certified-copies of original identity documents.
Cyber Security
Information security is a crucial component of our operations. We use advanced security protocols, encryption and web/server firewalls to ensure your data is as safe a sit can be.
Compliance & Audits
Doctoroo undergoes compliance and audits by third-party independent auditors against various professional standards. This ensures we're always in line with the latest industry standards.
